Parallel Kingdom 2 Privacy Policy

This Privacy Policy describes how PerBlue Entertainment, Inc. ("PerBlue," "we," or "us") collects, uses, discloses and otherwise processes information about you in connection with Parallel Kingdom 2. It covers:

• the game and its web client;
• the Parallel Kingdom 2 websites, including parallelkingdom.com and its campaign, referral, leaderboard and name-claim pages;
• any Parallel Kingdom 2 API;
• our emails and support; and
• contests and promotions.

Together, these are the "Game". PerBlue is the controller of your personal information for the Game. Our other games are covered by the PerBlue Privacy Notice at https://perblue.com/privacy-policy/.

This Privacy Policy is effective as of the date above. We may change it from time to time. If we make material changes, we will notify you by email and in the Game before they take effect and, where required by law, seek your consent. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

During the beta, the Game is offered only in the United States. FOR US RESIDENTS: PLEASE SEE THE "RESIDENTS OF CERTAIN US STATES AND CANADA" SECTION BELOW FOR ADDITIONAL TERMS THAT MAY APPLY TO YOU. If we offer the Game in the European Economic Area, Switzerland or the United Kingdom, the "Residents of the EEA, Switzerland and the UK" section applies to residents there.

AT A GLANCE#

• Location. Parallel Kingdom 2 is played on a map of the real world. Your characters' locations are their locations in the game, and they may or may not match where you are. Character locations are public in the game world: there is no hidden mode, and other players can see your characters' positions, travel and land. Sharing your device's location is optional.
• Chat is not private. We store all chat, including direct messages. Our staff and automated tools may review it for safety, enforcement and support, and to improve the Game.
• AI. We use AI. Your content, chat, messages and game data may be sent to AI service providers, which may include OpenAI, Anthropic and Google, or processed by AI models we host ourselves.
• No advertising. We do not sell your personal information or use it for targeted advertising.
• Email. We use your email to sign you in and run your account. We send marketing email only if you agree.
• Deletion. You can delete your account.
• Age. The Game is for adults 18 and older.

COLLECTION OF INFORMATION#

Information You Provide to Us#

We collect information directly from you when you create an account, play the Game, visit our websites, request customer support, enter a contest or otherwise interact with us. The categories of information we collect include:

• Identification Information. We generate IDs for your account and each of your characters. We also collect:
  • your email address, which is how you sign in;
  • your confirmation that you are 18 or older, and your acceptance of the Terms (the version and the time);
  • your marketing preferences and the consent wording you agreed to;
  • your account alias or nickname, and the names you choose for your characters and land; and
  • if you claim a name from the original Parallel Kingdom: the name you request, any original email address you enter so we can check it, and any notes you send for manual review.
• Profile and Game Content. Your characters' appearance, portrait and hat choices; what you build and place on the map (buildings, walls, gates and decorations); trade listings and offers; bookmarks; and other content you create in the Game.
• Communications. Everything you send through the Game's chat: public and regional messages, direct messages, mentions, threads, reactions, and the map pings and other cards you attach. Also messages you send to our support inbox or by email, and reports you file about other players. See "Chat, Messages and Review" below.
• Location Information you choose to share. The places you pick for your characters, postal codes you enter, and your device's location if you choose to share it. See "Location" below.
• Financial Information. When payments are available, our payment processors (and Apple or Google, if you buy in an app) collect your payment details. We receive a record of the purchase, but not your full card number. Payments are not yet offered.
• Contest and Referral Information. If you join a referral contest, we collect:
  • your enrollment and acceptance of the rules;
  • your share link;
  • the people who signed up through it;
  • your display choices ("Show my PK name" and "Share my PK name"); and
  • anything you send us for eligibility review or appeals.
• Feedback and any other information you choose to provide.

Location#

Parallel Kingdom 2 takes place on a map of the real world.

Your characters' locations are virtual. Each character has a position on the game map, which is its location in the game. You set it by choosing where to start and where to travel. A character's location may match your physical location at some moments, for example if you start or travel to where you are, but it does not have to. We do not guarantee that a character's location matches, or does not match, anyone's physical location, and we make no guarantee about the accuracy of any location in the Game.

What we collect:

• Your characters' in-game positions. Each character's current position on the map, where it is traveling from and to, and when. We store current positions, and keep a record of recent trips for 14 days.
• Places you choose. Your start town or postal code, bookmarks you save, and map points you share in chat ("pings").
• Your device's location, only if you allow it. Features such as "Where am I" and "Follow me" ask your browser or device for your current location. It can be precise to a few meters, but it can also be inaccurate.
  • Your device's location is used on your device to show you where you are on the map.
  • It is sent to us only when you choose to use it, for example to start there, travel a character there, bookmark it, or share it in a message. It is then stored as your character's in-game position, a bookmark or a ping.
  • We do not track your device's location in the background.
• Derived location. From your characters' in-game positions, we work out:
  • the map region used for regional chat (an area about 45 km across);
  • distances between characters, land and other things in the Game; and
  • what is near enough to interact with.

  We do not currently infer your location from your IP address.

Locations are public in the game world. Character locations are public within the game world. There is no anonymous, hidden or private mode: whatever you do in the geo-located world, including where your characters are and travel, the land they hold, and what they build and fight there, is visible to other players. In particular, other players can see:

• your characters' in-game positions and travel on the map, by any signed-in player viewing that area;
• the land your characters hold and where it is, on the map and on your public profile;
• approximately how far away your characters are, in player lists;
• the region your character is in, by people in the same regional chat; and
• map pings you share in chat, and the location of a plot shown in a battle or raid replay.

Important: if you place a character at your home, school or workplace, or start the Game from your device's location, other players may associate that place with you. If you do not want that, choose a different place.

Your controls:

• play without sharing your device's location: choose a start town or postal code, and travel by picking places on the map;
• turn off location access for the Game at any time in your browser or device settings;
• move your characters away from any place; and
• delete bookmarks.

Precise location. If you share your device's location, some laws treat it as precise geolocation, which is sensitive personal information. We use device location only after you allow it, and only to provide the features you ask for. We do not sell it or share it for advertising. Before the first use of device location, the Game shows a short notice and asks you to agree.

Chat, Messages and Review#

All chat in the Game is stored on our servers, including direct messages and messages to support. Chat in the Game is not end-to-end encrypted and not private.

• Who can read it. The people you message can read your messages. Regional chat is visible to players in the same region, and global chat to everyone in the Game.
• Review. We, our contractors and automated tools (word filters, classifiers and AI services, see "AI Service Providers") may read, review and analyze any message. We do this to:
  • moderate and enforce our Terms;
  • investigate reports, fraud and cheating;
  • keep people safe;
  • answer support requests;
  • comply with law; and
  • improve the Game.
• Reports. When someone reports a message, we keep a copy of it with the report.
• Deletion. Deleted or hidden messages may be kept, as explained in "Retention". Players will be able to delete their own messages from view

Please do not share passwords, payment details, ID numbers or your address in chat.

Information We Collect Automatically#

• Transactional and Gameplay Information. We keep a complete history of your actions and transactions in the Game. This includes:
  • every change to your Food, Gold, Roc Feathers and items, recorded in a ledger;
  • trades and their prices;
  • battles, raids and replays;
  • buildings, quests, rewards, check-ins and logins;
  • purchases and memberships, when available; and
  • whether an action came through the Game's apps or through an API.
• Device, Session and Log Information.
  • When you sign in, we record your IP address and browser or device type (user agent) with the session. You can see your active sessions in your account settings.
  • Our servers log requests: the time, the request and its result.
  • We collect basic browser information, such as language and screen size, as needed to display the Game.
  • We do not use device fingerprinting or advertising identifiers.
• API Information. If you use an API we offer, we record the API access issued for your account (stored securely), its permissions, when it was used, and the actions taken with it.
• Cookies and Similar Technologies. See "Cookies and Analytics" below.

Information We Collect from Other Sources#

• Original Parallel Kingdom records. Parallel Kingdom 2 is a new game by the makers of Parallel Kingdom (2008). To let original players reclaim their character names, we use records from the original game:
  • the original character names and their account IDs; and
  • a one-way, keyed hash of the email address registered to each.

  We do not keep the original email addresses in our name database. We use the hash only to check whether an email address you give us matches, and, if it does, to send a confirmation link to that address. The source export from the original game, which contains plain email addresses, is deleted within 30 days after it is imported.

• Contact lists with consent. If you gave a previous PerBlue service permission to contact you about new games, we may have your email address and the record of that permission.
• Other players. Players who refer you, report you, message you, trade with you or fight you create information about you.
• Service providers. For example, email delivery status, and in future, payment processors.

Derived Information#

We derive information from what we collect. Examples:

• distances and regions from your characters' in-game positions;
• presence ("active now" or "last seen");
• rankings and statistics;
• signals of fraud, cheating or multiple accounts; and
• whether a contest referral qualifies.

WHAT OTHER PLAYERS AND THE PUBLIC CAN SEE#

AI SERVICE PROVIDERS#

We use artificial intelligence ("AI"), including large language models, to build, run, moderate and improve the Game. We may send personal information to AI service providers that process it on our behalf, or process it with AI models we host ourselves.

Providers. Our AI service providers may include:

We may add, remove or change providers. We will keep a current list in this Privacy Policy.

What we may send:

• Submissions and user content: names, profiles, land names, and what you build or post;
• Communications: public and regional chat, direct messages, mentions and support messages;
• game content and game data: information about your account and characters, such as names, in-game positions and travel, land, holdings, trades, battles and other actions; and
• Feedback and reports.

We do not intentionally send your email address or payment information to AI service providers, except where it appears in a message you wrote.

Purposes:

Limits. AI service providers process this information for us under contracts with us. We do not allow them to use your information to train their own general-purpose models, and we limit how long they keep it.

We do not make decisions with legal or similarly significant effects about you based solely on automated processing. If an automated or AI-assisted decision restricts your account, you can ask a person to review it.

COOKIES AND ANALYTICS#

Essential cookies and storage. We use first-party cookies to keep you signed in, to remember the referral link you arrived from (for up to 30 days), and to remember your settings. The Game also stores some settings in your browser's local storage. These are needed for the Game to work.

Analytics. We use third-party analytics providers on our websites, and may use them in the Game, to understand how people find and use the Game and our sites. For example, they help us see:

• visits and where visitors came from, including campaign tags in links;
• clicks, reading and scrolling; and
• gameplay events.

These providers may set cookies or use similar technologies, such as a random visitor ID kept for up to one year and local storage, and they receive browser, device and network information. We do not send them your email address or what you type into forms. We do not allow them to use the data for their own advertising. Website analytics do not run on account, sign-in, verification or unsubscribe pages, and do not run if your browser sends a Do Not Track or Global Privacy Control signal.

Data processing and warehousing. We may use data processing and warehousing providers to store, combine and analyze Game and website data for the purposes in this policy.

Content loaded from other services. To draw the map and show the Game's fonts, your browser may load map tiles and fonts directly from third-party map and font services. These services receive your IP address and browser information when your browser requests these files. We will host fonts ourselves before launch.

No advertising cookies. We do not use advertising cookies, pixels or SDKs.

You can remove or block cookies in your browser settings, but the Game does not work without the essential session cookie.

USE OF INFORMATION#

We use the categories of information we collect for the following business and commercial purposes:

• Service Delivery: to provide and maintain the Game. This includes:
  • creating and authenticating your account, including by emailing sign-in and verification links;
  • running your characters, the economy, the trade post, combat and raids;
  • saving your progress;
  • providing support; and
  • processing purchases, when available.
• Location Features: to place your characters and land on the map, show you where you are if you ask, show other players characters' in-game positions and land, work out distances and regions, and run regional chat.
• Public and Social Features: to show your profile, names, chat, trades, rankings, replays and in-game news to other players, and to the public where described above.
• Moderation, Safety and Integrity: to filter names and chat, review reported content, investigate cheating, fraud, multiple accounts and abuse, enforce our Terms, and protect players and the public.
• AI Processing: as described in "AI Service Providers".
• Name Reclaiming: to check claims to original Parallel Kingdom names and send confirmation emails.
• Analytics and Performance Monitoring: to understand how the Game and our websites are used, balance the economy, identify performance issues and make improvements, including by aggregating data.
• Communication: to send you sign-in, security, purchase and service messages, answer questions, provide support, and tell you about changes to the Game, these policies or prices. We send promotional email only if you opt in where the law requires. You may opt out at any time by clicking "Unsubscribe" in the footer of our emails.
• Contests: to administer contests, referral programs and promotions, check eligibility and fraud, publish leaderboards, and deliver rewards.
• Research and Development: to monitor and analyze trends, usage and activities, improve the Game, develop new features and games, and generate de-identified data that we will not re-identify.
• API: to issue and secure API access, attribute actions, apply limits, and prevent misuse.
• Protection and Compliance: to detect, investigate and help prevent security incidents and other malicious, deceptive, fraudulent or illegal activity, help protect the rights and property of PerBlue and others, and comply with our legal and financial obligations.
• Notice/Consent: we may also use information in other circumstances after giving you notice and/or getting your consent.

We do not use your personal information for targeted advertising, and we do not sell it.

DISCLOSURE OF INFORMATION#

We disclose the categories of information described above as follows:

• Other Players and the Public: as described in "What Other Players and the Public Can See".
• Vendors: we disclose information to vendors, service providers, contractors and consultants that need it to provide services to us, and who may use it only for that. They include:
  • hosting, database, storage and content-delivery providers, in the United States;
  • email delivery providers;
  • AI service providers (see "AI Service Providers", which may include OpenAI, Anthropic and Google);
  • third-party analytics providers;
  • data processing and warehousing providers;
  • customer support and moderation tools;
  • map and font services, which your browser contacts directly; and
  • when payments are available, payment processors and app stores (Apple, Google).
• Professional Advisors: we disclose information to our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
• Legal Authorities: we may disclose information to legal authorities and others for the Protection and Compliance purposes described above. This includes when we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements. It also includes when we believe:
  • that your actions are inconsistent with our user agreements or policies;
  • that you have violated the law; or
  • that it is necessary to protect the rights, property and safety of PerBlue, our users, the public or others, including in an emergency involving risk of death or serious injury.
• Corporate Transactions: we reserve the right to disclose information in connection with, or during negotiations of, certain corporate transactions, including the merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• Affiliates: we reserve the right to disclose information between and among PerBlue and any current or future parents, affiliates, subsidiaries and other companies under common control and ownership.
• Consent: we may disclose information when we have your consent or you direct us to do so. For example, if you connect a tool of your choice to an API we offer, that tool receives what its access allows, under its own terms.

We also disclose de-identified information that cannot reasonably be used to identify you.

Please note that any information you post or disclose in chat, on your profile, on the map, or through other social features may be available to other players and, as described above, to the general public.

YOUR CHOICES#

• Location: play without device location; turn location access off; move your characters; delete bookmarks.
• Profile: make your public profile private.
• Direct messages: choose who can message you, including no one; block players.
• Sessions and API access: review active sessions and sign out of them; revoke API access.
• Email: unsubscribe from marketing email in any marketing email or in your account settings; turn off referral notification emails. Account and security emails are needed while you have an account.
• Contest display: turn "Show my PK name" and "Share my PK name" on or off.
• Browser signals: our analytics honors Do Not Track and Global Privacy Control.
• Access, correction and deletion: see below.

CHILDREN'S PRIVACY#

Parallel Kingdom 2 is for adults 18 and older. It is not intended for or directed to children, and we do not knowingly collect personal information from anyone under 18. IF YOU ARE UNDER 18 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS THE GAME AT ANY TIME OR IN ANY MANNER, OR SEND US ANY INFORMATION ABOUT YOURSELF.

If we become aware that we have collected personal information from someone under 18, we will close the account and delete that information as soon as possible, except where the law requires us to keep it. If you are a parent or legal guardian and believe that your child has provided us with personal information, contact us at [email protected] to request that it be removed.

LINKS TO OTHER SITES#

Our Game and websites may contain links to third-party websites, services or content that are not operated or controlled by PerBlue. We are not responsible for the privacy practices or the content of those third parties. If you choose to visit or interact with any third-party site or service, we encourage you to review their privacy policies and terms of use. Your interactions with those sites are governed by their own policies, not by this Privacy Policy.

SECURITY OF INFORMATION#

We take reasonable administrative, physical and electronic measures to protect your personal information. For example:

• we do not use passwords, and sign-in links expire quickly;
• we store API credentials only in hashed form;
• we keep original Parallel Kingdom email addresses only as keyed hashes in our name database; and
• we count referral link visits using keyed hashes, not by storing visitors' IP addresses.

Unfortunately, no security system can be 100% secure. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. Accordingly, we cannot guarantee the absolute security of any information.

Because your email account controls your Game account, please protect it with a strong password and two-factor authentication. If we learn of a security breach affecting your personal information, we will notify you as the law requires.

RETENTION#

We keep personal information for as long as necessary to provide the Game, carry out the purposes described in this policy, resolve disputes, enforce our agreements and comply with law. Specifically:

We may keep information longer where the law requires it, or for a legal claim.

TRANSFER OF INFORMATION#

PerBlue is headquartered in the United States, and we have operations and vendors in the United States and other countries. The Game is hosted in the United States. We and our vendors may therefore transfer your personal information to, or store or access it in, jurisdictions that may not provide data protection equivalent to your home jurisdiction. Where the law requires, we protect transfers out of the EEA, Switzerland and the UK with the European Commission's Standard Contractual Clauses and the UK Addendum, and you may ask us for a copy.

DELETE YOUR ACCOUNT#

You may ask us to delete your account at any time by using "Delete account" in your account settings (to be built), or by emailing [email protected] from the email address on your account. We will confirm by email before deleting.

Deletion is permanent. It deletes all of your characters, and you will lose all achievements, items, Food, Gold, Roc Feathers, memberships, names and land. We will not be able to recover your account after it has been deleted. ALL ACCOUNT DELETIONS ARE FINAL AND CANNOT BE UNDONE.

When we delete your account:

• we delete or de-identify your account and character information;
• your characters and land leave the map;
• your public profile goes away; and
• your names become available after 30 days.

Some information may remain:

• messages you sent to other players, which stay in their conversations attributed to "a former player";
• records that other players' history depends on, such as trades and replays, de-identified;
• information we must keep for legal, tax, security, fraud-prevention or dispute purposes; and
• backups, until they expire.

RESIDENTS OF CERTAIN US STATES AND CANADA#

Privacy laws in Canada and in certain US states require additional disclosures and grant their residents certain rights. The states include California, Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah and Virginia counsel to confirm the list at publication. This section applies to residents of those areas.

Additional Disclosures

We collect the following categories of personal information:

• Identification Information
• Commercial Information
• Communication Information
• Location Information
• Gameplay and Internet Activity Information
• Derived Information

We collect it from the following sources:

• directly from you;
• from other players;
• from the original Parallel Kingdom records;
• from service providers; and
• by automated means.

We collect and disclose personal information for the business and commercial purposes described in "Use of Information".

We make the following disclosures for the purpose of complying with California law:

• Collecting Information. In the last 12 months, we collected the following categories of personal information:
  • identifiers;
  • commercial information;
  • internet or other electronic network activity information;
  • geolocation data;
  • electronic information (message contents); and
  • inferences.
• Disclosing Information. In the last 12 months, we disclosed the following categories for a Business Purpose:
  • identifiers;
  • commercial information;
  • internet activity;
  • geolocation data;
  • message contents; and
  • inferences.
• Sale or Sharing of Personal Information. We do not "sell" or "share" personal information, as those terms are defined by the California Consumer Privacy Act as amended by the California Privacy Rights Act, and we have not done so in the last 12 months. We do not knowingly sell or share personal information of consumers under 16.
• Sensitive Information. We collect:
  • precise geolocation, when you choose to share your device's location; and
  • the contents of messages you send in the Game.

  We use and disclose this sensitive personal information only:

  • to provide the Game features you request;
  • to keep the Game safe and secure; and
  • for other purposes permitted by California regulations (Cal. Code Regs. tit. 11, § 7027(m)).

  We do not use it to infer characteristics about you. Where state law requires consent before we process precise geolocation, we ask for it when you first use a device-location feature. You may withdraw consent at any time by turning location access off.

Your Privacy Rights

Access, Correction, Deletion and Portability. You have the right to:

1. request to know more about and access your personal information, including in a portable format;
2. request deletion of your personal information; and
3. request correction of inaccurate personal information.

Contact us at [email protected] to exercise these rights.

We may verify your request by asking you to confirm it from the email address on your account. If we deny your request, you may appeal by replying to our decision, and we will respond within the time the law requires. If your appeal is denied, you may contact your state attorney general.

Opting Out of Sales, Sharing and Targeted Advertising. We do not sell your personal information, share it for cross-context behavioral advertising, or use it for targeted advertising. Our websites honor Global Privacy Control signals.

Limiting Use of Sensitive Personal Information. We use sensitive personal information only for the permitted purposes described above.

Nondiscrimination. We will not treat you differently for exercising your privacy rights.

Authorized Agents. If you are submitting a rights request as an authorized agent, you must submit proof of your authorization to make the request, such as a valid power of attorney or signed permission from the person the request is about. Please do not provide any sensitive personal information in connection with this request, such as a driver's license or other government-issued ID. In some cases, we may contact the person the request is about for verification.

California Shine the Light. Under California Civil Code Section 1798.83, if you are a California resident, you may ask us for:

• (a) a list of all third parties to whom we may have disclosed your personal information within the past year for their direct marketing purposes; and
• (b) a description of the categories of personal information disclosed.

We do not disclose personal information to third parties for their direct marketing purposes.

Canada. If we offer the Game in Canada, residents may request access to and correction of their personal information, and may withdraw consent, subject to legal and contractual limits, by contacting us.

RESIDENTS OF THE EEA, SWITZERLAND AND THE UK#

If we offer the Game in the European Economic Area ("EEA"), Switzerland or the United Kingdom ("UK"), residents there have certain legal rights with respect to the personal data we hold about them. They may request that we:

• provide access to personal data we hold about them, including, in some cases, in portable form;
• rectify such data;
• delete certain personal data;
• restrict certain processing; and
• object to our uses or disclosures of personal data, or exercise legal rights to withdraw consent.

They also have the right not to be subject to decisions based solely on automated processing that have legal or similarly significant effects.

Such requests will be processed in line with local laws, including without undue delay and in accordance with any required time frames. Although PerBlue makes good faith efforts to provide individuals with access to their personal information, there may be circumstances in which PerBlue is unable to provide access, including, but not limited to:

• where the information contains legal privilege;
• where providing it would compromise others' privacy or other legitimate rights (for example, other players' messages);
• where the burden or expense of providing access would be disproportionate to the risks to the individual's privacy in the case in question; or
• where it is commercially proprietary.

If PerBlue determines that access should be restricted in any particular instance, we will endeavor to provide you with an explanation of why that determination has been made within any required time frames (approximately one month), a contact point for any further inquiries, and any other legally required information. To protect your privacy, PerBlue will take commercially reasonable steps to verify your identity before granting access to or making any changes to your personal information.

To exercise any of the above rights (or any other rights under applicable law), please email us at [email protected].

We process the personal data of individuals in the EEA, Switzerland and the UK on the following lawful bases:

• Performance of a Contract. Where the processing is necessary for our contract with you (the Terms).
• Legitimate Interests. Where the processing is necessary for the legitimate interests pursued by PerBlue or a third party, and is not overridden by your fundamental rights and freedoms. Examples are safety, moderation, fraud prevention, product development and security.
• Consent. Where you have given consent for a specific purpose, for example device location, marketing email and non-essential cookies.
• Legal Obligation. Where processing is necessary for compliance with a legal obligation to which PerBlue is subject.

No EU or UK representative is appointed while the Game is offered only in the United States. One will be appointed under GDPR and UK GDPR Article 27 before the Game is offered there.

In addition to the rights above, you have the right to lodge a complaint with the relevant supervisory authority. However, we encourage you to contact us first, and we will do our very best to resolve your concerns.

CONTACT US#

If you have any questions about this Privacy Policy, please contact us at [email protected], or write to PerBlue Entertainment, Inc., Attn: Privacy, 821 E Washington Ave, Suite 200, Madison, WI 53703, USA.

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